Our solutions

Whatever your profile, Assistance Plus created several assistance and medical care solutions. From the tourist to the resident travelling abroad regularly, from single to couple with children, Assistance Plus developed services corresponding to your expectations wherever you are on the planet.

Tourists and businessmen making short stays (less than 90 days) have at their disposal a typical formula ensuring them a coverage as per European standards by a medical staff trained by the SMUR Reunion Island, enjoying an unrivalled fame. These conventions called “First Voyages affaires” provide you with assistance wherever you are in Madagascar, in urban area or remote ones. Besides a very high level local care with efficient projection means (see “medical evacuation” section), the staff of Assistance Plus ensures you a safe medevac to the most suited hospital in Reunion Island.

For the frequent travelers whose main home in Madagascar (whatever their nationality), a solution developed by First International and marketed by Assistance Plus is proposed to you with an assistance and medical care wherever you are in the world. Our medical services and our logistic service activate all the necessary networks for an effective and fast coverage.

For residents, once again, there exists an Assistance Plus solution perfectly adapted to your profile and your expectations in terms of health and medical care.

As for medevac, complete solutions with evacuation to Reunion Island are at your disposal, called “Gold III” and “Gold III franchise”. For state employees of the European Union and international companiy employees, the convention called “Safe” was specifically created for you.

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For those who prefer a medevac to one of Antananarivo’s hospitals, Assistance Plus has created the convention called “Silver” perfectly adapted to their expectations.

For your total financial serenity, Assistance Plus also recommends you additional health insurances, which complement the financial coverage of any medical spending.

For residents who do not bear the French nationality, and wish to benefit from a total financial coverage of their medical expenses, we can provide them with a 1st EURO coverage.

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Always closer, Assistance Plus provides you with a highly qualified medical staff for your local coverage, from a simple scratch to the direst emergency. Our medical services are operational in Antananarivo and Mahajanga, with openings scheduled in Tamatave (2018), Nosy Be (2019) and Sambava (2020). Various formulae are proposed to you, with the possibility of home visits.

Always concerned by closeness, Assistance Plus developed relevant and effective geolocation solutions allowing you to get in touch directly with our assistance platform. Whether it’s via the smartphone application (Android and iOS), or the installation of a mobile beacon aboard your car, on your motorcycle, jet ski or boat, or a fixed beacon at your home, an “emergency button” will allow us to localize you exactly and to get in touch with you immediately, and activate all the necessary means.

Besides, these devices allow you access to all the services Assistance Plus developed thanks to geolocation. Apart from your precise localization for medical care purposes, you can benefit from roadside assistance (towing), a rented car with driver at your disposal, daily itinerary follow-up and trip recording…

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To spare you the long, boring and sometimes complex administrative procedure associated with claims, Assistance Plus proposes you a management contract which will allow you to exempt yourselves totally from these tedious tasks and thus spend more time with your family, your close friends and the exceptional Malagasy environment.

Naturally, Assistance Plus developed specific solutions for people working in the tourism industry. With the convention called “First Assistance Hotel”, establishments provide their guests with a complete medical care package including medevac, contact over the phone with a doctor and if necessary a visit, the shipping of medicine, up to the care of the accompanying persons in case of medevac. Tour operators also have their own solution for their customers, whether individuals or groups. To facilitate your management, our extranet is at your disposal with an easy, fast and comfortable procedure for your customers during check in.

You are far away from everything, we are close to you…

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(GMT+3)
Antananarivo
Office
Monday To Friday
8:30 to 12:00 / 13:00 to 17:00
Mahajanga
Office
Monday to Friday
8:00 to 12:30 / 14:30 to 17:30

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